Privacy Policy

Empty Space Junk Removal ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

1. Information We Collect

When you request a quote, book a job, or contact us, we may collect:

• Name, phone number, and email address
• Service address and property details relevant to your job
• Payment information (processed securely by our payment provider — we do not store full card numbers)
• Communications you send us, including texts, emails, or call details related to scheduling

2. How We Use Your Information

We use the information you provide to:

• Schedule, quote, and complete your job
• Send appointment reminders and job-related updates (including via SMS/text)
• Process payment for services
• Respond to questions or support requests
• Improve our services and maintain accurate business records

3. SMS/Text Messaging

If you provide your phone number, we may contact you by text regarding quotes, scheduling, or job updates. Message and data rates may apply. You can opt out of text communications at any time by replying STOP or contacting us directly.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (e.g., scheduling/invoicing software, payment processors)
• Legal authorities, if required by law or to protect our rights and safety

5. Data Retention

We retain client and job information for as long as reasonably necessary to provide services, maintain business records, and comply with legal or tax obligations.

6. Your Choices

You may request to review, correct, or delete the personal information we hold about you by contacting us using the information below. We will respond to reasonable requests within a reasonable timeframe.

7. Security

We take reasonable measures to protect your information, but no method of storage or transmission is completely secure. We cannot guarantee absolute security of any information you provide.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The version posted on our website is the version currently in effect.

10. Contact Us

Questions about this Privacy Policy can be directed to:
Empty Space Junk Removal
Phone: (678) 895-1320
Email: emptyspacejunkremoval@gmail.com